This privacy policy explains how The Bottleneck Breaker (operated by Really Simple Ideas Ltd, trading as The Bottleneck Breaker) collects, uses, and protects your personal data. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

The Bottleneck Breaker is operated by Really Simple Ideas Ltd. Website: bottleneck-breaker.com Contact email

What data we collect

We collect the following personal data when you interact with our website or sign up to our lists: first name and last name, email address, and any information you provide voluntarily through our contact form. We do not collect sensitive personal data.

How we collect your data

We collect data when you sign up to the system waitlist, sign up to the book waitlist, sign up to our newsletter, submit a message through our contact form, or purchase our products.

Why we collect your data and our lawful basis

To send you updates about The Bottleneck Breaker system and book launch (lawful basis: consent). To respond to enquiries submitted through our contact form (lawful basis: legitimate interests). To process purchases and deliver products (lawful basis: contract). To send you our newsletter and marketing communications (lawful basis: consent).

You can withdraw your consent at any time by clicking the unsubscribe link in any email we send you, or click here to contact us.

How we store your data

Your data is stored securely within our CRM and email platform (EscHub). We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. We will retain your data for as long as you remain subscribed to our communications, or as long as necessary to fulfil the purpose for which it was collected.

Who we share your data with

We do not sell your personal data to third parties. We may share your data with our email and CRM platform (EscapeHub / GoHighLevel) and our payment processor (Stripe, when purchases are made). All third-party providers are required to handle your data in accordance with applicable data protection law.

Your rights under UK GDPR

You have the right to access the personal data we hold about you, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object to processing, and the right to withdraw consent at any time. To exercise any of these rights, click here to contact us. We will respond within 30 days.

Cookies

At the time of launch, this website does not use tracking or analytics cookies. See our cookie policy for further details.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top.

Contact us

If you have any questions, click here to contact us. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.